Our Commitment to Your Privacy
At Starlight Films, located at 555 Sunset Boulevard, Los Angeles, CA 90028, we are deeply committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and sharing of your information. We encourage you to read this policy carefully to understand how we handle your data. Our dedicated Privacy Officer, Ethan Blackwood, can be reached at privacy@starlightfilms.com for any questions or concerns regarding your privacy.
Information Collection
We collect information in several ways, including:
- Information You Provide Directly: This includes your name, email address, phone number, company name, and any other information you provide when you contact us through our website (e.g., via the contact form on the Contact Us page), subscribe to our newsletter, or request a quote for our services.
- Automatically Collected Information: We automatically collect certain information about your visit to our website, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. This information is collected through cookies and similar technologies.
- Third-Party Sources: In some cases, we may receive information about you from third-party sources, such as social media platforms, if you interact with us on those platforms.
- Project-Related Information: If you engage Starlight Films for video production services, we will collect information related to your project, including scripts, storyboards, footage, and other content you provide to us.
Information Use
We use the information we collect for various purposes, including:
- Providing and Improving Services: To deliver our video production services, process your requests, and improve the functionality and user experience of our website.
- Communication: To respond to your inquiries, send you updates about our services, and provide customer support.
- Marketing: To send you promotional materials, newsletters, and other marketing communications about Starlight Films that may be of interest to you. You can opt out of receiving these communications at any time.
- Analytics: To analyze website traffic, track user behavior, and gather demographic information to improve our website and marketing efforts.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
- Project Management: To manage and execute video production projects, including collaboration with clients and vendors.
Data Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Encryption: We use encryption to protect sensitive information during transmission and storage.
- Access Controls: We restrict access to personal information to authorized personnel only.
- Regular Security Assessments: We conduct regular security assessments to identify and address potential vulnerabilities.
- Employee Training: We provide training to our employees on data security best practices.
- Physical Security: Our studio is equipped with physical security measures to protect against unauthorized access.
While we strive to protect your personal information, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
Cookies
We use cookies and similar technologies to collect information about your browsing behavior on our website. Cookies are small text files that are stored on your device. They help us:
- Analyze Website Traffic: We use cookies to track how users interact with our website, which helps us improve its performance and content.
- Personalize Your Experience: Cookies allow us to remember your preferences and provide you with a more personalized experience.
- Targeted Advertising: We may use cookies to deliver targeted advertising based on your interests and browsing behavior.
You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. Please note that if you disable cookies, some features of our website may not function properly. For more information about our cookie usage, please see our Cookies Policy.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.
Children's Privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove the information from our systems.
Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our website and update the "Last Updated" date at the top of this policy. Your continued use of our website after the changes have been posted constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
- Email: privacy@starlightfilms.com
- Phone: (323) 555-2323
- Address: Starlight Films, 555 Sunset Boulevard, Los Angeles, CA 90028
Our Privacy Officer, Ethan Blackwood, is available to address any privacy-related inquiries.
Last Updated: October 26, 2025
Starlight Films is committed to maintaining the trust and confidence of our clients and website visitors. We adhere to the highest standards of data protection and transparency. This Privacy Policy is designed to be clear, concise, and easy to understand. If you have any suggestions for improvement, please do not hesitate to contact us.
We also want to assure you that Starlight Films does not sell, rent, or lease your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website, conducting our business, or serving you, as long as those parties agree to keep this information confidential. These service providers may include website hosting providers, email marketing platforms, and analytics providers.
In addition to the above, we may disclose your personal information if required to do so by law or in response to a valid legal request, such as a subpoena or court order. We may also disclose your information to protect our rights, property, or safety, or the rights, property, or safety of others.
Thank you for taking the time to review our Privacy Policy. We appreciate your trust in Starlight Films and are committed to protecting your privacy.